Privacy Policy

Storiq - Product Stories — Last updated: July 29, 2026

What we store

Storiq is designed to operate without personal data about your customers. For each installed store we process and store:

• The store's myshopify.com domain and Shopify API access token, required to operate the app.
• The stories the merchant creates: title, status, scheduling dates, display priority, and for each slide the media URL, caption, link and duration.
• For shoppable slides, the tagged product's Shopify identifier, handle, title and image URL. Prices are never stored: they are read live from the store each time a story is served.
• Targeting rules: identifiers and titles of the products and collections a story is included on or excluded from.
• Widget appearance settings, the merchant's admin language, and the active Storiq plan.
• Aggregated daily counters per story: opens, slide views, completions, call-to-action clicks and product clicks.

We do not collect or store visitor IP addresses, names, email addresses, order data, or any other personal information about the store's customers.

What the storefront widget does

When a shopper opens a story, the widget sends a small batch of anonymous events to our servers. Each event contains only a story identifier and an event type, such as open or completion. These events are immediately added to daily counters; no raw event, session identifier or visitor identifier is kept.

The widget also writes one entry in the browser's local storage, listing the identifiers of the stories that browser has already watched, so they can be shown greyed out on the next visit. This entry stays on the shopper's device, is never sent to us, and can be cleared at any time from the browser. Storiq sets no cookies and loads no third-party tracker.

Media files

Images and videos used in stories are stored in the merchant's own Shopify Files library and served by Shopify's CDN. Storiq stores only the URL and the Shopify identifier of each file. Uninstalling Storiq does not delete those files: they remain in the merchant's Shopify account.

Hosting and subprocessors

• Hosting: Hetzner Online GmbH (Germany, EU).
• Media storage and delivery: Shopify Inc., through the merchant's own Shopify account.

Storiq sends no data to any advertising network, analytics provider or AI provider.

Data retention and deletion

Daily counters are kept for the period covered by the merchant's plan (7, 30 or 365 days) and are used to display the analytics dashboard. All data for a store is permanently deleted when the app is uninstalled, and upon any shop/redact request from Shopify. We honor all mandatory Shopify privacy webhooks (customers/data_request, customers/redact, shop/redact); since we store no customer personal data, customer requests require no action.

Contact

For any privacy question, contact us at dev@vima.work.